• Your procurement, production planning and execution, human resources, finance and enrollment management are vital to the life of your business. But are these ERP and other systems integrated, seamless and operating at their full potential? Are they leveraged to help you achieve your business goals?
  • Operational efficiencies
  • Reduced costs
  • Process and data transparency
  • Decision making support
• Our proven experience, understanding of objectives and ability to guide clients through complex change processes, demonstrates that we are uniquely prepared to meet the ERP consulting needs of your related IT-projects. Our best-of-breed tools and skilled resources enable us to provide a consolidated, end-to-end focus for your IT systems. Whatever your objectives, Beyond Info Solutions’s has the knowledge and expertise to deliver throughout the project and solution lifecycle.

• The way in which customers interact with organizations, brands and each other changes rapidly. The use of social media and mobile devices are the two main drivers of the rapidly changing customer behavior.
• Your customers are more than ever in control, and this ensures that the dynamics of sales, service and marketing processes are radically changed.
• Improve the customer experience
• An appropriate Customer Relationship Management (CRM) / Customer Engagement approach and solution will improve the customer experience throughout their customer journey from prospect to promoter:
  • By sending a consistent message from all customer-facing processes
  • Covering the whole “customer life cycle”
  • Being independent of the communication channel chosen (Omni-Channel)

Beyond Info Solutions’s CRM / Customer Engagement service portfolio enables the engagement of customers with one another, with a company or a brand in a way, that it becomes a valued experience building the basis for loyalty and promotion. Our approach combines people, process & technology and covers the complete scope from marketing, sales through servicing the customer.

• CRM Solutions
• SAP
• Microsoft

• The Beyond Info Solutions’s Customer Engagement Advantage
• Beyond Info Solutions has extensive experience and expertise to assist in the identification and introduction of CRM / Customer Engagement solutions without losing the core CRM processes sight of your organization:
  • Business Process Consultancy
  • Value Based Project Management
  • Application Knowledge